Privacy Policy

Effective Date: May 1, 2024
Last Updated: May 20, 2026

At MoxFlod, we are committed to protecting your personal privacy. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your personal data is handled securely.


1. Information We Collect

To provide and improve our services, we collect the following types of data:

  • Personal Information: This includes data you provide during registration, such as your email address and name, to create and manage your account.
  • Third-Party Authentication Data: If you choose to link or connect your account using Sign In with Apple or Sign In with Google, we may collect information provided by those respective services. This includes your name, email address (or a privacy proxy email provided by Apple), and a unique profile identifier to facilitate secure login and account management.
  • Device Information: We may collect non-personal information about the device you use, including the hardware model, operating system version, and unique device identifiers.
  • Usage Logs: Data regarding how you interact with the app, such as features used and time spent, collected for the purpose of troubleshooting and performance optimization.

2. Location Data

Our application may request access to your location to provide personalized, location-based features.

  • Purpose: To offer relevant content based on your current geographical area.
  • Control: You can enable, disable, or modify location permissions at any time via your device settings (Settings > Privacy > Location Services).

3. Data Retention and Deletion (Mandatory)

We retain your personal data only as long as your account is active. In compliance with App Store requirements, we provide a clear path for data removal:

  • In-App Deletion: You can permanently delete your account and all associated data directly within the app by navigating to Settings > Account > Delete Account.
  • Immediate Effect: Once you confirm the deletion in the app, your personal data will be purged from our active systems immediately and cannot be recovered.
  • Manual Request: You may also request data deletion by emailing us at info@elzein-solution.com.

4. Third-Party Data Processing

We use trusted third-party services to help maintain, authenticate, and analyze our application. These providers have their own privacy policies:

  • Apple: For authentication (Sign In with Apple) and app distribution. Privacy Policy
  • Google: For authentication (Sign In with Google), cloud messaging, analytics, and crash reporting via Firebase. Privacy Policy

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access or disclosure. However, please be aware that no transmission over the internet or mobile network is 100% secure.


6. Children’s Privacy

MoxFlod does not knowingly collect or solicit personal information from anyone under the age of 13. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible.


7. Changes to This Policy

We reserve the right to update our Privacy Policy at any time. We notify users of changes by updating the "Last Updated" date at the top of this page.


8. Contact Information

For questions or concerns regarding your data and privacy, please contact:
Email: info@elzein-solution.com